Privacy Policy

01Who we are

Plerntaan (เพลินธาร) is the data controller for this website and for bookings made through it.

Address: 407, Phaya Yen, Pak Chong District, Nakhon Ratchasima 30320. Email: plerntaan@gmail.com. Phone: 092 629 9541.

02What we collect

When you book: your first and last name, email address, phone number and country, the room and dates you choose, the number of guests, and any note you leave for us.

Card details are typed straight into Stripe's secure payment form and never reach our servers. We receive only confirmation of the payment and the card's last four digits.

When you browse: only if you accept analytics cookies, Google Analytics records the pages you view, your approximate location (from a shortened IP address), your device and browser, and how you found us.

03Why we use it

To make and manage your reservation, take payment and contact you about your stay — this is needed to perform our contract with you.

To keep the accounting, tax and guest-registration records Thai law requires — a legal obligation.

To understand how the website is used and improve it — only with your consent to analytics cookies.

04Who we share it with

Cloudbeds, the reservations system that holds your booking; Stripe, which processes your payment; and Google (Google Analytics), only if you accept analytics cookies.

Thai authorities, where the law requires it. We never sell your personal data.

05Transfers outside Thailand

Cloudbeds, Stripe and Google may store data outside Thailand, including in the United States. Each protects it under its own data-protection commitments and contractual safeguards.

06How long we keep it

Booking and payment records: for as long as Thai accounting and tax law requires, generally at least five years.

Analytics data: 14 months, after which Google deletes it.

07Your rights

Under the PDPA you can ask to see, correct or delete your data, receive a copy of it, object to or restrict how we use it, and withdraw your consent at any time. For analytics, use “Cookie settings” at the foot of any page.

To use any of these rights, email plerntaan@gmail.com. We reply within 30 days. You can also complain to Thailand's Personal Data Protection Committee.

08Security

Every page is served over HTTPS, payments run in Stripe's PCI-DSS certified form, and only staff who need booking records can see them.

09Changes to this policy

If we change this policy we will update the date at the top of this page.